Privacy Policy


Last Update: 2018/05/24

  • ToU Menu respects your concerns about privacy. We want you to understand the types of information we collect, how we use that information, how we secure it, and whether we share it. When you use our websites and applications, you agree to our collection, use, disclosure, and transfer of information as described in this policy, so please review it carefully. This policy applies to ToU Menu, Inc.(collectively, “ToU Menu”). Please contact us if you have any questions.
  • Information We Collect or Receive

    We only collect, use, share, store, or otherwise process your personal information when we have an appropriate basis. For example, we may process your personal information as necessary to provide services that are subject to terms you have accepted, such as our end user license agreements or service terms and conditions. We may process your personal information when necessary to comply with legal obligations or for purposes of pursuing legitimate interests, if doing so is consistent with your rights and appropriate to the context, such as providing services, addressing website performance, fixing bugs, performing internal analytics, and conducting reasonable monitoring of your use of our services to prevent misuse of our services and fraud. Additionally, we may, in certain cases, ask you for your consent for certain processing of your personal information.


    We generally collect or receive information in three ways:
    (1) You voluntarily provide information to us, such as by creating an account, making purchases, signing up for email alerts
    (2) We collect information automatically, such as through cookies or our websites and other software or applications
    (3) Other parties, such as social networks, may provide information to us. Each of these methods is described in more detail below.

  • (1) Information You Voluntarily Choose to Provide


    You may provide your personal information to us when you choose to use our websites or applications. Because we change our offerings and features from time to time, the options you have to provide us with information also may change. The following are some examples of situations in which you may provide information to us:

    • Creating an account to use our websites, online services, software, or applications
    • Using a social feature of our websites or applications (described further in the section of this policy titled When You Use Social Features of Our Websites and Applications")
    • Purchasing something from us or otherwise engaging in a transaction with us
    • Signing up for email alerts, email magazines or subscribing to receive other information from us
    • Completing a survey
    • Contacting us for any reason, such as by email, phone call, including for technical support or customer service.

    The personal information we collect from you will vary depending on the services you are using, the websites you are visiting, and how you access those services and websites. The information you provide to us may include your name, your display name(username), and your email address(es). If you choose to make a purchase, we will collect payment card information such as your card’s payment account number and expiration date. Sometimes we ask for your phone number, your postal address, your billing address, your date of birth, and your gender.

    Our website which also provide a feature that supports job applications, in which case we also ask for your resume, name, and email address. We use this information to determine if you are qualified for the position for which you applied or to contact you to set up an interview.

  • (2) Information Collected Automatically When You Use Our Websites and Applications

    We collect some information automatically when you visit our websites and applications. If a combination of information that we collect does identify you as an individual, we will treat the combined information as personal information. We typically aggregate the data that we collect automatically and use it in statistical form to determine trends among groups of users, rather than using it to identify individuals.

    How we collect information automatically?

    We collect information automatically through technologies such as web browsers, cookies, log files. We use the information for purposes such as modifying or improving features, managing advertising, addressing technical issues, preventing fraud or misuse of our services, and conducting data analytics. The type of information that we automatically collect may vary, but generally includes:

    • Technical information about your computer, device, hardware, or software you use to access the Internet or our services, such as IP address or other transactional or identifier information for your device (such as device make and model, information about device operating systems and browsers, or other device or system related specifications)
    • Usage information and statistics about your interaction with our websites and applications, which may include the URLs of our websites that you have visited, time you visited, URLs of referring and exiting pages, page views, time spent on a page, number of clicks, platform type and other usage statistics
    • Information that facilitates a safer and more personalized experience, such as your display name(username in our service(s) or other user identification provided in connection with your saved preferences, and device identifiers or usage information for authentication and fraud prevention purposes
    • The location of your device, such as may be derived from your device’s IP address.

    Please note that if certain features on our website(s) are provided by third parties, those third parties may also use automated means of data collection and may record information about your use of our website or others’ websites over time. These features are subject to those third parties’ privacy notices and policies.

  • (3) Information We Receive from Others

    In some cases, other parties provide us with information about you, or allow us to collect information about you. We generally collect or receive information from other parties in two ways:

    • (1) You answer survey through other parties or applications
    • (2) You choose to use a social feature of websites or applications

    In some cases, we are not able to control the amount or type of information that other parties like social networks, make available to us. In those cases, we use only the data that we need to provide the types of services we think our users want and expect. Although we cannot control your privacy settings at those websites or how those other parties protect your privacy, once we receive information about you through those websites, we will treat it in accordance with this policy.

    When You Answer survey Through Other Parties or Applications

    When you answer survey and questionnaire with other parties, you allow ToU Menu to receive information about you from those parties.

    When You Use Social Features of Our Websites and Applications

    When you choose to use a social feature of our websites and applications, you allow ToU Menu to receive information about you from social networks. Our social features promote and facilitate interaction among users.

  • Where We Store Your Personal Information

    In order to provide the services, experiences, merchandise, or information you request, your personal information will be accessible from and will be processed on our servers (may depend upon your location).

    Our servers are located in:

    • DegitalOcean, located in the United States, surver located in Singapore, that processes download and instalment information, account sign up and login information, user log information, purchase information, social sharing information, on the basis of Privacy-Shield certified, for the purpose of hosting the websites and applications;
    • Amazon Web Services (“AWS”), located in the United States, surver located in Japan, user log information, notification push information, social sharing information, on the basis of Privacy-Shield certified, for the purpose of hosting the websites and applications;
    • Google, located in the United States, store personal information for auditing and data analysis
  • How We Use and Share Information

    We use your information to provide the services, experiences, merchandise, or information you request. We also may use your information for the following purposes.

    For our legitimate interests, consistent with your rights and preferences, we use personal data:

    1. To communicate with you, respond to your requests(contacts), or provide you with updates and information;
      • To better understand our users, their interests, and their preferences
      • To personalize your experience, save your preferences, authenticate our users, and provide similar user-experience features
      • To develop, deliver and improve our products, services, and other offerings
      • To manage and customize advertisements or promotional offers
      • For security purposes
      • For internal purposes such as auditing and data analysis
    2. To provide services that are subject to terms you have accepted, such as enforcing our licenses, agreements, and terms of service, which may include reasonable monitoring to detect and prevent misuse or fraud and to keep our websites safe for all users.
    3. To the extent you give consent, such as when we would like to process your personal information for a purpose that would otherwise be incompatible with this policy.
    4. To comply with legal obligations.

    We store personal information for as long as we reasonably need it to fulfill the purposes for which it was collected. For example, if you register for our services and create an account, we will store your information for as long as needed to maintain your account, provide the services you requested, enforce any applicable terms that govern your use of the services, and maintain appropriate records to reflect our delivery of services to you. We periodically review the personal information we retain to determine whether continued storage is proper. We may share, or provide you with opportunities to share, information about you with other users of our websites and applications as described in this policy. We also provide services that allow our users to communicate with ToU Menu and each other(other users), in which case personal information may be shared and account IDs or display name(username) may be displayed.

    We will share information with service providers that perform services on our behalf and under our instructions. These service providers are not authorized by us to use or disclose the information except as necessary to perform services on our behalf or comply with legal requirements. We also may share certain limited information, such as device identifiers, with advertisers and other marketing partners for purposes of gauging the effectiveness of advertising and other marketing strategies.

    We may share information about you with your social network contacts when you and they use the same social features of our websites and applications.

    We may also disclose information about you: (i) if we are required to do so by law, legal process, or a reasonable request from law enforcement authorities or other government officials, (ii) when we believe disclosure is necessary or appropriate to prevent physical harm or financial loss or in connection with an investigation of suspected or actual illegal activity, or (iii) if necessary to protect the vital interests of another individual (such as to prevent death, bodily harm, or serious damage to property). We reserve the right to transfer information about our users in the event we sell or transfer all or substantially all our business or assets.

  • Your Rights and Choices

    We provide you with choices about whether to provide us with personal information and whether it is shared. For example, we may seek your prior consent for certain processing. We are required to seek your consent before we use your personal information for any purpose incompatible with the purposes identified in this policy. You may withdraw your consent at any time by sending an email as specified in the Contact Us” section below. Any withdrawal of consent is only effective on a going-forward basis and will not impact processing we undertook while relying on your consent.

    We generally only ask you for personal information that is necessary to provide the services you request. You can choose not to give us the personal information we request, as described in the “Information You Voluntarily Choose to Provide” section of this policy. However, in some cases, if you decide not to provide the personal information we request, we will not be able to provide the part of website's feature, application, service, information, or features you requested.

    Examples of your rights:

  • You can browse our website without providing any personal information. We may collect some limited information automatically, as described above.
  • You may opt out of receiving our messages at any time by using the opt-out mechanism provided in the message.
  • You can change your privacy settings on other parties’ websites, such as social networks, which will stop or limit our receipt of information from those other websites. You also may choose not to use social features we make available. If you choose to use these features, you should refrain from posting personal information that will be visible to others, such as including your email address in a forum or during a chat.
  • You may change your browser settings or take other steps to block, manage, or delete cookies. Not all of our websites and online services currently respond to browser “do not track” signals, so you will need to use your browser settings to effectively manage cookies. In some cases, blocking or disabling cookies may cause our websites and applications not to work as intended and some features may not be available.
  • You can limit interest-based advertising by opting out at www.aboutads.info/choices/ or www.networkadvertising.org/choices/. If you are located in Europe, more information is available at www.youronlinechoices.eu/.
  • If you are under the age of 18 and have an account for our websites or other online services, you may request that we remove certain content that you provided, such as deleting or editing comments you have posted. You also may ask us to assist you in removing or anonymizing content you have posted by contacting us as described in the "Contact Us" section of this policy. Please be aware that taking these steps may not ensure complete or comprehensive removal of the content or information posted on our websites, online services or applications. We also may not be able to remove content you post if applicable law requires us to maintain the posting or if another party has re-posted the content to a website, applications or other online service that we do not own or control.
  • You may also exercise and amend your choices by sending an email to us as detailed in the "Contact Us” section below.

  • Correction and Access

    We provide you with the ability to request access to and correction of your personal information. You can update your account information any time through our website or by contacting us. If you would like to request access to or correction of your personal information, please submit your request by sending an email to the address specified in the “Contact Us” section below. Please include your name, email address, and postal address in your request, and describe specifically the information that you would like to access or correct so that we may respond appropriately and promptly.

    We also provide features to export your personal data such as your user preferences and postings on our website or services.

  • How We Protect Personal Information

    We maintain appropriate administrative, technical, and physical safeguards to protect your personal information from accidental, unlawful, or unauthorized destruction, loss, alteration, access, disclosure, or use and other unlawful forms of processing. In some cases, your information is accessible when you log into a feature we offer, and in those cases you need to keep your user credentials and password confidential and secure so that your information is protected.

  • Transfers of Information

    As part of our international operations, we may transfer information about you to any jurisdiction where we do business. When you use our websites or applications, you acknowledge that we may transfer information about you as described in this policy.

    We will transfer your personal information for any of the purposes identified in this policy to our subsidiaries, affiliates, service providers, and business partners that may be located outside of the jurisdiction where you are located.

    The laws in those jurisdictions may not provide the same level of data protection compared to the laws in your country. However, we will treat your personal information as subject to the protections described in this policy.

    When we transfer personal information from the EU to entities within our organization located outside of the EU, we rely on standard contractual clauses adopted by the European Commission to help establish adequate safeguards. If we transfer personal information from the EU to another party located outside the EU, we will rely on a legal framework that provides appropriate safeguards, which could include the standard contractual clauses, binding corporate rules, the EU-U.S. Privacy Shield program, or another framework deemed adequate by the European Commission.

  • Additional Privacy Rights and Obligations

    This section sets out rights applicable only to personal information processed by ToU Menu and personal data of individuals located in the EU, and our obligations regarding their personal information.

    Details noted in Customer GDPR Data Processing Agreement .

    If you are located in EU and agree with this privacy policy, which also agree with our Customer GDPR Data Processing Agreement .

    ToU Menu has appointed a data protection officer to address questions and requests related to our implementation of EU data protection requirements. Individuals located in the EU can contact our data protection officer with any questions or concerns about how we process their personal information via email at privacy@toumenu.com. Individuals located in the EU also have the right to lodge a complaint with a supervisory authority established in their country.

  • Updates of This Privacy Policy

    This policy may be updated periodically to reflect changes in our personal information practices or relevant laws.

    We will indicate at the top of this policy when this policy was last updated. Please review this policy every time you access or use our websites or applications to make sure that you have reviewed the most recent version.

  • Contact Us

    If you have any questions or comments about this policy, if you need to report a problem, or if you would like to exercise one of your rights under this policy, please contact our privacy team via email, or at ToU Menu, Inc.

    • Email: privacy@toumenu.com

    Please include your name, contact information, and the nature of your request so that we can respond appropriately to your communication or request.